Verified Pros collects information that users provide when creating accounts, requesting services, communicating about projects, uploading files, and using platform features.
Name, contact information, service requests, project details, messages, uploaded images, scheduling information, account activity, and technical information needed to operate and secure the platform.
Information is used to connect customers and contractors, operate projects, provide support, improve reliability, prevent abuse, and maintain platform security.
Relevant project information may be shared with the customer, contractor, administrators, and service providers needed to operate the platform.
During the pilot, payment features may operate in test mode and may not process real money.
Privacy questions may be submitted through the Verified Pros support page.